Account troubles are nothing new for gamers. Since the early days of online games, players have faced glitches and issues related to their accounts. That’s why publishers always have customer support teams to help players solve some of their problems.
But it’s important to note that not every problem can be fully resolved. Sometimes, even the publisher can’t help due to game policies. For example, recently a Mobile Legends player asked the online community for advice because they planned to visit Garena’s headquarters in person to fix their issue.
Specifically, this player wanted to unlink their Facebook account from their Mobile Legends profile. However, most gamers advised that Garena currently doesn’t support this kind of request. There were mixed opinions about whether Garena offers direct in-person support or if everything must be handled online.
Some players warned that it’s probably not worth the effort. Even if you go to Garena’s office in Ho Chi Minh City, there’s no guarantee your problem will be solved. Plus, getting access to the headquarters isn’t easy. Even on-site, you’d still need to submit a support ticket, and not all requests can be fulfilled.
If everyone showed up at the publisher’s office, it would be overwhelming, and no company would want to keep their doors open under such pressure. In conclusion, players should stay calm and stick to the traditional route by submitting support tickets through the game’s official channels. Visiting Garena’s headquarters is likely just a waste of time.
